Paying Your Water Bill Just Got Easier

Moulton Niguel customers can pay bills online, over the phone, in person or by mail!

Important Update:

During these challenging times, we want to reassure our customers: Our water is safe. Service remains ongoing and reliable.

  • Office Closed to Customer Service: Effective March 19, Moulton Niguel’s customer service lobby is closed to the public until further notice.
  • Fully Operational Water Service: Moulton Niguel remains fully operational to ensure safe and reliable water service. Customers can continue to pay bills online, over the phone, or by mail.
  • Enhanced Online & Phone Support: Our staff continues to be available by phone at (949) 831-2500. Customers can also email customerservice@mnwd.com for any assistance.
  • In-Person Payment Drop-Box: In-person payments can still be made via the payment drop box located at our office, 26880 Aliso Viejo Parkway, Aliso Viejo, CA 92656.

Review the District’s policy on discontinuation of residential water service due to nonpayment. This policy applies to all residential water service accounts only.

Payment Options
Pay Online Through Our Customer Portal
MyWater MNWD

Manage your water usage data by viewing your consumption and bill history, view past bills, learn about our water efficiency programs and rebates, enroll in paperless billing, and pay bills online at your convenience. You can also enroll in Auto Pay to have your monthly bill paid automatically from your bank account or credit card.

Here’s how to get started:

  1. Download the app from the Google Play or Apple Store, or register online at mywater.mnwd.com
  2. Register with your 5-digit MNWD account number, email address, and zip code

Watch the registration tutorial video here:

Pay by Phone
Pay your bill using MasterCard, Discover, Visa credit cards, or your bank account

Pay your bill using MasterCard, Discover, or Visa credit cards, or your bank account.

To pay over the phone using your credit card or bank account, call (844) 409-5596.

Please Note: Payments are handled by Paymentus, a third party payment processor. For assistance making payments, you may call Paymentus’ Customer Service at (800) 420-1663.

Pay By Mail
Mail your bill payment stub with a check

Mail your bill payment stub with a check in the courtesy reply envelope provided. Please do not send cash through the mail.

Our mailing address is:

Moulton Niguel Water District
P.O. Box 30204
Laguna Niguel, CA 92607

Pay In Person
Located at 26880 Aliso Viejo Parkway, Aliso Viejo, CA 92656

You can drop your bill off at the Moulton Niguel Payment Office located at 26880 Aliso Viejo Parkway, Aliso Viejo, CA 92656. Our office hours are 8am-5pm, Monday-Friday. Please review the following information:

  • The District accepts cash and check for in-person payments.
  • There is a drop box located near the parking lot outside the District headquarters for convenient, 24/7 payments.
  • Payments received in the drop box will be processed the next business day.
  • Please do not use the drop box for cash payments.
Pay at Our Kiosk
Pay with Cash, Check or Cards

Kiosk Payment Not Currently Available

Pay with cash, a check or cards at our customer kiosk! During our regular business hours, the kiosk is located conveniently upon entering our office lobby doors.

Set up Autopay
Pay your monthly bill automatically with Moulton Niguel's Autopay Program

Pay your monthly bill automatically with Moulton Niguel’s Auto Pay program. Continue to receive a monthly paper statement showing your water usage and the amount that the District will debit from the checking or savings account on file. Payments are deducted approximately 10 days after the billing date.

It may take up to a month for Auto Pay to activate. Please continue to make payments until “AUTO PAY” is displayed on your next bill.

For questions about your bill, please contact our Billing Department during regular business hours  (Monday – Friday, 8am – 5pm)  at  (949) 448-4050 before the payment is debited from your bank account. To sign up for Auto Pay, please fill out the application below:

Click here for the Auto Pay Application

Payment Plan
Request a payment plan

To arrange for a payment extension or payment plan, please complete the form below or contact our Billing Department during regular business hours  (Monday – Friday, 8am – 5pm)  at  (949) 448-4050. Upon calling the Billing Department phone number, press “0” to speak to a Billing representative.

CLICK HERE FOR THE PAYMENT PLAN REQUEST FORM