During these challenging times, we want to reassure our customers: Our water is safe. Service remains ongoing and reliable.
Review the District’s policy on discontinuation of residential water service due to nonpayment. This policy applies to all residential water service accounts only.
Manage your water usage data by viewing your consumption and bill history, view past bills, learn about our water efficiency programs and rebates, enroll in paperless billing, and pay bills online at your convenience. You can also enroll in Auto Pay to have your monthly bill paid automatically from your bank account or credit card.
Here’s how to get started:
Watch the registration tutorial video here:
Pay your bill using MasterCard, Discover, or Visa credit cards, or your bank account.
To pay over the phone using your credit card or bank account, call (844) 409-5596.
Please Note: Payments are handled by Paymentus, a third party payment processor. For assistance making payments, you may call Paymentus’ Customer Service at (800) 420-1663.
Mail your bill payment stub with a check in the courtesy reply envelope provided. Please do not send cash through the mail.
Our mailing address is:
Moulton Niguel Water District
P.O. Box 30204
Laguna Niguel, CA 92607
Pay your bill at the Moulton Niguel Payment Office located at 26161 Gordon Rd, Laguna Hills, CA 92653. Our office hours are 8am-5pm, Monday-Friday. Please review the following information:
Pay with cash, a check or cards at our customer kiosk! During our regular business hours, the kiosk is located conveniently upon entering our office lobby doors.
Pay your monthly bill automatically with Moulton Niguel’s Auto Pay program. Continue to receive a monthly paper statement showing your water usage and the amount that the District will debit from the checking or savings account on file. Payments are deducted approximately 10 days after the billing date.
It may take up to a month for Auto Pay to activate. Please continue to make payments until “AUTO PAY” is displayed on your next bill.
For questions about your bill, please contact our Billing Department during regular business hours (Monday – Friday, 8am – 5pm) at (949) 448-4050 before the payment is debited from your bank account. To sign up for Auto Pay, please fill out the application below:
To arrange for a payment extension or payment plan, please complete the form below or contact our Billing Department during regular business hours (Monday – Friday, 8am – 5pm) at (949) 448-4050. Upon calling the Billing Department phone number, press “0” to speak to a Billing representative.
If you’re struggling to stay current on your water bill, you may qualify for assistance through several external programs.