Paying Your Water Bill Just Got Easier

Moulton Niguel customers can pay bills online, over the phone, in person or by mail!

Important Update:

During these challenging times, we want to reassure our customers: Our water is safe. Service remains ongoing and reliable.

  • In-Person Customer Service: Effective October 4, 2021, Moulton Niguel’s customer service lobby is open to the public.  In-person payments can be made at 26161 Gordon Rd, Laguna Hills, CA 92653.  Our office hours are 8 am-5 pm, Monday-Friday
  • Fully Operational Water Service: Moulton Niguel remains fully operational to ensure safe and reliable water service. Customers can continue to pay bills online, over the phone, or by mail.
  • Enhanced Online & Phone Support: Our staff continues to be available by phone at (949) 831-2500. Customers can also email customerservice@mnwd.com for any assistance.
  • Payment Drop-Box: The payment drop box is located at our office, 26161 Gordon Rd, Laguna Hills, CA 92653.

Review the District’s policy on discontinuation of residential water service due to nonpayment. This policy applies to all residential water service accounts only.

Payment Options
app download
Pay Online Through Our Customer Portal
MyWater MNWD

Manage your water usage data by viewing your consumption and bill history, view past bills, learn about our water efficiency programs and rebates, enroll in paperless billing, and pay bills online at your convenience. You can also enroll in Auto Pay to have your monthly bill paid automatically from your bank account or credit card.

Here’s how to get started:

  1. Download the app from the Google Play or Apple Store, or register online at mywater.mnwd.com
  2. Register with your MNWD account number, email address, and zip code

Watch the registration tutorial video here:

phone
Pay by Phone
Pay your bill using MasterCard, Discover, Visa credit cards, or your bank account

Pay your bill using MasterCard, Discover, or Visa credit cards, or your bank account.

To pay over the phone using your credit card or bank account, call (844) 409-5596.

You will need your  account number found on your bill to make a phone payment.

bill

 

Please Note: Payments are handled by Paymentus, a third party payment processor. For assistance making payments, you may call Paymentus’ Customer Service at (800) 420-1663.

mailbox
Pay By Mail
Mail your bill payment stub with a check

Mail your bill payment stub with a check in the courtesy reply envelope provided. Please do not send cash through the mail.

Our mailing address is:

Moulton Niguel Water District
P.O. Box 30204
Laguna Niguel, CA 92607

logo
Pay In Person
Located at 26161 Gordon Rd, Laguna Hills, CA 92653

Pay your bill at the Moulton Niguel Payment Office located at 26161 Gordon Rd, Laguna Hills, CA 92653. Our office hours are 8am-5pm, Monday-Friday. Please review the following information:

  • The District accepts cash and check for in-person payments.
  • There is a drop box located near the parking lot outside the District headquarters for convenient, 24/7 payments.
  • Payments received in the drop box will be processed the next business day.
  • Please do not use the drop box for cash payments.
Payment Option
Pay at Our Kiosk
Pay with Cash, Check or Cards

Kiosk Payment

Pay with cash, a check or cards at our customer kiosk! During our regular business hours, the kiosk is located conveniently upon entering our office lobby doors.

computer
Set up Autopay
Pay your monthly bill automatically

Pay your monthly bill automatically through your web portal account with a credit card or bank account. Payments are deducted on the bill due date. To enroll, please visit mywater.mnwd.com.

For billing questions, please call (949) 448-4050 during our regular business hours (Monday-Friday, 8am-5pm).

application
Payment Plan
Request a payment plan

To arrange for a payment extension or payment plan, please complete the form below or contact our Billing Department during regular business hours  (Monday – Friday, 8am – 5pm)  at  (949) 448-4050. Upon calling the Billing Department phone number, press “0” to speak to a Billing representative.

CLICK HERE FOR THE PAYMENT PLAN REQUEST FORM

payment
Payment Assistance
External help to pay your bill

If you’re struggling to stay current on your water bill, you may qualify for assistance through several external programs.

 CLICK HERE FOR MORE INFORMATION