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You have several options for paying your water bill:
Enroll in e.Bill today and you’ll benefit from the convenience of receiving your water bill electronically and paying for your water and sewer services online. You can view your bill and our newsletter online. Payments can be made on a monthly basis from your checking or savings account, or they can be automatically withdrawn from an account on file. To activate autopay on your e.Bill account, you must enroll in the Auto Pay option on the e.Bill site. Once you enroll in e.Bill, you will no longer receive a paper bill in the mail. To sign up or to pay your e.Bill online, please click here. (This is a third-party website, and it is not managed /maintained by MNWD.)
If you experience any difficulties, please contact the Billing Department at (949) 448-4060.
Already Signed Up for e.Bill?
By Credit Card
Credit Card payments are available through a third-party service via the internet or telephone. There is a convenience charge for this service.
Pay your bill, day or night, with an ATM debit or credit card displaying any of the following logos:, , , (American Express, MasterCard, or Visa). There is a service fee of $3.95 for processing. You will be charged the convenience fee each time you use this service. The full amount of the fee is passed to Official Payments as the provider of this service.
To make a payment by phone, please call toll-free (877) 853-1057
To make a payment by computer, the website address is https://www.officialpayments.com.
Mail your water bill payment stub along with your check in the courtesy reply envelope provided with your bill. The payment mailing address is as follows:
Moulton Niguel Water District
P.O. Box 30204
Laguna Niguel, CA 92607
Walk-in payments may be made at the Payment Office at the MNWD Main Office located at 27500 La Paz Road, Laguna Niguel CA, 92677. Office hours are 8 a.m. to 5 p.m., Monday – Friday.
For payments after hours or on weekends and holidays, a drop-box is conveniently located in the parking lot at the MNWD Main Office. Payments received in the drop box will be processed on the next business day. Please do not use the drop box for cash payments.
Save time and money by enrolling in MNWD’s Auto Pay program. You will continue to receive a monthly paper statement showing your water usage and the amount the District will debit from the bank account on file. Your statement will also include a notation of the date, approximately 10 days after the billing date, at which time your payment will be deducted from the bank account on file.
*Please note – If you are enrolled in electronic billing service, please select the Auto Pay option on the e.Bill site. Enrolling in both options could result in your payment being deducted twice.
If you have questions regarding your bill amount, please contact our Billing Department at (949) 448-4050 before the payment is debited from your bank account. Please keep in mind that it may take up to one-month to activate Auto Pay. Please continue to make payments until you receive a bill with “AUTO PAY” displayed on your bill. To apply for Auto Pay, please complete the form below.
With AutoPay, your payment can be deducted directly from your bank account. If you are interested in signing up for Auto Pay, please complete the application below.
When Is Your Bill Due?
Your bill is due on or before the due date indicated. If not paid by the due date, water and sewer service may be discontinued without further notice. Prior to service disconnection, when it is necessary to send a reminder of a past-due balance, a $15 late notice fee will be charged to your account. If service is discontinued for nonpayment, it will be restored only after all charges and reconnection fees have been paid. The reconnection fee is non-refundable. You may also be required to pay a deposit.
To make sure that your water bill is processed promptly, please complete the following:
- Use a pen with blue or black ink.
- Print amount paid above amount due, if different than bill amount.
- Only checks or money orders will be accepted by mail.
- Write the account number on your check or money order.
- Place the smaller portion of the bill stub and payment in the return envelope. Please do not staple or tape any of the paperwork.
- Cash payments should be made at the Main Office during normal business hours (8 a.m. to 5 p.m., Monday – Friday.)
If you are unable to pay your bill by the due date, please call the Billing Department at (949) 448-4050 to discuss payment arrangements.