MNWD customers can pay bills online, in person or by mail! We offer convenient methods such as enrolling in Auto Pay, signing up for e.Bill or signing up for MyWater MNWD, our new customer portal.
Manage your water usage data by viewing your consumption and bill history, learn about our water conservation programs and rebates, and pay bills online at your convenience.
Here’s how to get started:
MyWater MNWD is a separate service from e.Bill and Auto Pay. Registering for MyWater MNWD will not affect your e.Bill account in any way and will not have any effect on your billing preferences (paper or paperless).
If you’d like to sign up for paperless billing, please sign up for e.Bill, and if you’d like to sign up for MNWD’s Auto Pay program while still receiving paper bills, please sign up for Auto Pay. More details are available below.
*Please note that MyWater MNWD does not currently provide an AutoPay option. For more information on AutoPay options, please see below.
Payments can be made on a monthly basis, or automatically withdrawn from your checking or savings account. Once you sign up for our e.Bill service, you will no longer receive paper bills in the mail.
If you experience any difficulties, please contact the Billing Department during our regular business hours (Monday – Friday, 8am – 5pm) at (949) 448-4060.
To pay over the phone using your credit card, call (877) 853-1057.
Please Note: There will be a service fee assessed for each processed payment, as payments are handled by a third party site. For assistance making payments, you may call Customer Service at 1-800-487-4567.
Mail your bill payment stub with a check in the courtesy reply envelope provided. Please do not send cash through the mail. Our mailing address is:
You can drop your bill off at the MNWD Payment Office at 27500 La Paz Road, Laguna Niguel CA, 92677. Our office hours are 8am-5pm, Monday-Friday. The District accepts cash and check for in-person payments.
There is a drop box located near the parking lot outside the District headquarters for convenient, 24/7 payments. Payments received in the drop box will be processed the next business day. Please do not use the drop box for cash payments.
Save time and money when you pay your monthly bill automatically with MNWD’s Auto Pay program. Continue to receive a monthly paper statement showing your water usage and the amount that the District will debit from the checking or savings account on file. Payments are deducted approximately 10 days after the billing date.
It may take up to a month for Auto Pay to activate. Please continue to make payments until “AUTO PAY” is displayed on your next bill.
Note: If you are already enrolled in e.Bill, select the Auto Pay option on the e.Bill website. Not doing so may result in double charging.
For questions about your bill, please contact our Billing Department during regular business hours (Monday – Friday, 8am – 5pm) at (949) 448-4050 before the payment is debited from your bank account.
To sign up for Auto Pay, please fill out the application below: