OUR COMMITMENT TO YOU:
SAFE AND RELIABLE WATER SERVICE

Due to the ongoing Coronavirus pandemic, we know these past few months have been challenging for many families in our community. We want our customers to know that our water and wastewater services are fully operational, and we’re still hard at work – ready to serve you.

This summer, we published our annual water quality report. Every year, Moulton Niguel conducts approximately 12,000 water quality tests to ensure the water we deliver to you is safe, clean, and continues to surpass every state and federal water quality standard. We’re also taking steps to prepare for the future. In June, our Board approved a balanced and on-time budget that reinvests more than $54 million of our ratepayers’ funds towards critical infrastructure projects.

We also wanted to share some of our expanded offerings of online services. Check out a few of our enhanced virtual programs and resources below, including an upcoming Community Forum, and be on the lookout for more news about these programs and other online programs in the future.

Sincerely,

Brian S. Probolsky
President, Moulton Niguel Water District

Community Forum

We are looking forward to hosting our first virtual Community Forum on Thursday, September 24 at 11:30 am! Even during this global pandemic, our District has continued to provide 24/7 water service to our communities and we’ve kept the delivery of safe, clean drinking water to you as our top priority. Join us to hear from our leadership on how we’ve reimagined District operations and what we have planned to keep our communities engaged and informed moving forward. We hope you can attend our virtual Community Forum which will streamed on Facebook Live.

Please RSVP at bit.ly/MNWDCommunityForum so we can share more information and details as we get closer to the event date.

Check Out Our Virtual Programs & Online Resources

While some of our in-person programs are temporarily on hold, please know we are here to support you and would be happy to talk through any of your questions over the phone, through email, or even via video chat. We also continue to have online resources such as our customer portal, rebate programs, and bill pay options available for you, at your convenience.

HOME SAVINGS SURVEYS:

We would still like the opportunity to help you reduce your overall water bill and ensure that you don’t have any issues at your property that could be causing high bills. Through our adapted Home Savings Surveys Program, customers can schedule a video chat appointment directly with one of our water efficiency experts or view our online troubleshooting guide to identify where you might have a leak or other unintended use of water.

More info: mnwd.com/homesavingssurvey

LANDSCAPE CLASSES:

We are hosting virtual landscape workshops to help customers reimagine their outdoor landscape and transform thirsty lawns into beautiful, California native landscapes. Our virtual landscape workshops are interactive and informative, with a focus on landscapes that are sustainable to our Orange County climate.

Check out our upcoming schedule: mnwd.com/landscapeclasses

EDUCATION CENTER:

With many of our schools back in session, now is a great time to explore our online education center, filled with interactive activities, educational videos, and a downloadable water education activity booklet. Interested in a customized online presentation or activity for school children? Email outreach@mnwd.com to see how we can support your needs!

Learn more: mnwd.com/online-education-center

CONNECT WITH MOULTON NIGUEL

24/7 Phone Number: (949) 831-2500
Email: customerservice@mnwd.com
Website: mnwd.com
Customer Portal: mywater.mnwd.com
Board Meetings: mnwd.com/boardmeetings
Social Media: @MNWDWater on Facebook, Nextdoor, Twitter, LinkedIn, and YouTube

Have an idea? We’d love to hear from you! Please email us at outreach@mnwd.com to share your ideas on how we can continue to improve our services to you.

MOULTON NIGUEL BOARD OF DIRECTORS
President Brian S. Probolsky
Vice President Duane D. Cave
Vice President Donald R. Froelich
Director Richard S. “Dick” Fiore
Director Kelly A. Jennings
Director Gary R. Kurtz
Director William “Bill” Moorhead