Resilient Together

Moulton Niguel Water District has partnered with customers over the years to implement water efficiencies that have made us resilient. Because of the District’s innovative programs and investment in those programs, it is well-positioned to provide safe, reliable water to its customers even in challenging times. But, we can do more. From water-efficient tips to rebates and workshops, find information on how to make every drop count.

resilient together logo

We’re In This Together:

As the state faces drought conditions, Moulton Niguel is doing our part to help customers save water. In recent years, we’ve upgraded to smart meters that identify water leaks, expanded money-saving rebate programs that replace inefficient appliances, and organized one of the most successful turf replacement programs in California.

In partnership with customers, we’ve conserved more than 250 million gallons of water annually. This conservation has impacts not just at home, but throughout the state.

We’ve had many water efficiency successes. But we can do more. Explore these programs and resources to help save water – and save yourself money!

icon  Are we in a drought emergency now?   

Yes, in October 2021, Gov. Newsom declared a statewide drought emergency, including Orange County. From 2020-22, California experienced its driest three-year period on record.

icon  What restrictions are in effect with the statewide drought emergency?

In March 2022, Gov. Newsom ordered every water agency in the state, including Moulton Niguel, to implement conservation actions.

In May 2022, the State Board implemented the Governor’s order by adopting State Water Board’s Emergency Conservation Regulations. The Emergency Conservation Regulations require every water agency in the state, including Moulton Niguel, to enact Stage 2 of our Water Shortage Contingency Plan. The State Water Board’s Emergency Conservation Regulations also banned irrigation of non-functional, ornamental turf (i.e., grass not used for any purpose) with drinking water in commercial, industrial, and institutional sectors (not recycled water).

icon  What does the Governor’s statewide order mean for our area?   

Gov. Gavin Newsom’s order requires Moulton Niguel to implement mandatory conservation penalties and conservation actions.

If you use 125% or more of your monthly water budget, under the governor’s order, you will see penalties and higher bills in the future.

icon How will my bill be impacted during Stage 2?

Moulton Niguel is proud to maintain the lowest average bill in south Orange County. If you stay within your monthly water budget, expect no major changes to your bill. If you use 125% or more of your monthly water budget, you will see penalties and higher bills for water.

We’re doing everything possible to help customers avoid the governor’s penalties and higher bills. We offer cashback rebates for installing water-efficient devices and host educational workshops to help customers find ways to conserve water. We can also setup a call with our water efficiency team to help you develop a personalized plan for lowering your bill.

icon  HOSE DOWN: Can we hose down the driveway or patio?
No. This is only permitted for health and safety hazards.

icon CAR WASH: Can we wash our cars in the driveway?

You may wash your car in your driveway, but you must use a shutoff nozzle on your hose. We recommend using a commercial carwash, which have systems designed to conserve water.

icon Are we going to have days when we can/can’t water plants/yard?

Right now, we do NOT have watering days in our service area. Unlike other agencies, Moulton Niguel has found other conservation measures more effective.

However, this could change. The Governor and State Water Board have the power to order watering days for all agencies, including Moulton Niguel.

icon Is there an increased penalty for going over budget?

Yes, under the Governor’s order, you will pay increased penalties. Customers are now charged a penalty resulting in Tier 5 rates if you use 125% or more of your monthly water budget.

icon What are Moulton Niguel’s plans regarding the drought?

As the state faces ongoing drought conditions, we’re continuing to do our part to conserve water. In recent years, we’ve upgraded to smart meters that identify water leaks, expanded our money-saving water rebates, and organized one of the most successful turf replacement programs in California.

The results have been truly remarkable. Together, we’ve replaced nearly 6 million square feet of turf, saving more than 250 million gallons of water every year.

We’re grateful for how much our customers have done to use water efficiently. Over the last 15 years, thanks to your conservation actions, Moulton Niguel customers have reduced our water use by 40 percent – despite an increase to our local population

icon Are there water restrictions now?

To comply with Governor Newsom’s order, customers are NOT allowed to:
• Water landscaping within 48 hours of measurable rainfall.
• Water in ways that allow excessive runoff onto the driveway or street.
• Wash cars without an automatic shutoff nozzle.
• Use a hose to wash down hard or paved surfaces, except for health and safety reasons.
• Turn on decorative fountains that use drinking water.

icon How can I help?

Here are a few ways that you can help conserve water:
• Stay within your budget.
• Only run the dishes when your dish washer is full.
• Avoid outdoor watering between 9 a.m. and 5 p.m.
• Replace high water need vegetation, like turf, with drought-tolerant plants.
• Get up to $4 cashback for every square foot of turf you replace.
• Sign up for a personalized in-person or virtual home savings survey from one of our experts. These surveys take just 45 minutes to complete and can help you find ways to reduce water waste.
• Visit mnwd.com/watersavingtips to learn how to conserve.

icon Where does Moulton Niguel get its water?

Moulton Niguel imports 100% of its drinking water from the Metropolitan Water District of Southern California. Our water comes from the Colorado River and Northern California through the State Water Project.

We also work to reduce our water needs by using recycled water. More than 20% of our total water demands are met with locally produced recycled water. This water goes to dedicated irrigation accounts, such as homeowner associations, golf courses, street medians, commercial shopping centers, schools, and parks.

Residential rebates and programs are available to help you save money and make your home more water-efficient.

RESIDENTIAL OUTDOOR REBATES:

  Weather-Based Smart Sprinkler Timer (AKA Smart Timer) – Up to $330 per controller

icon  Soil Moisture Sensor Controller– Up to $330 per controller with a sensor

icon  Rotating Sprinkler Nozzles – Up to $6 per nozzle / Minimum of 30 nozzles

icon  Rain Barrels & Cisterns – Up to $35 per Barrel / Cisterns start at $250

icon  Turf Removal – Up to $4 per square foot *artificial turf is not eligible for a turf replacement incentive 

icon  NatureScape Turf-to-Native Garden Program (Turf Removal) – Up to $4 per square foot *artificial turf is not eligible for a turf replacement incentive 

 

RESIDENTIAL INDOOR REBATES:

icon High-Efficiency Clothes Washer – Up to $285

icon  Premium High-Efficiency Toilet – Up to $40 / 4-Liters (1.1 gallons per flush) or less

 

RESIDENTIAL PROGRAMS: 

icon  Home Savings Surveys -Moulton Niguel’s Water Efficiency team is available to visit your home, review your outdoor watering practices, and recommend easy ways to save water and money! The visit is FREE and only takes about 45 minutes.

icon  NatureScape Turf-to-Native Garden Program – NatureScape is a direct-install Turf-to-Native Garden Program that helps customers replace turf with a native, low water-use landscape. NatureScape participants receive free pre-qualification landscape and irrigation assessment, 50% off design fees and $4 per square foot of turf that is replaced. *artificial turf is not eligible for a turf replacement incentive 

For more information about our rebates and programs please visit mnwd.com/rebates.

 

 

Commercial rebates and programs are available to help you save money and make your home more water-efficient.

COMMERCIAL OUTDOOR REBATES:

icon  Weather-Based Smart Sprinkler Timer (AKA Smart Timer) – Up to $75 per station

icon  Soil Moisture Sensor Controller– Up to $75 per controller

icon  Rotating Sprinkler Nozzles – Up to $6 per nozzle / Minimum of 30 nozzles

icon  Large Rotary Spray Nozzles  – Up to $28 per set / Minimum of 8

icon  Cisterns – Starts at $250 per cistern

icon  Turf Removal – Up to $4 per square foot *artificial turf is not eligible for a turf replacement incentive 

icon  Drip Irrigation – Up to $0.70 per square foot

icon  In-Stem Flow Regulator – Up to $1 per Regulator

icon  Cooling Tower Conductivity & pH Controllers – Up to $1,225 per Conductivity Controller
Up to $2,750 per pH Controller

 

COMMERCIAL INDOOR REBATES:

icon  Premium High-Efficiency Toilet – Up to $40 / 4-Liters (1.1 gallons per flush) or less

icon  Ultra-Low and Zero Water Urinals – Up to $200 per Urinal

icon  Plumbing Flow Control Valve – $5 per valve / Minimum of 10 valves

icon  Connectionless Food Steamers – Up to $985 per compartment

icon  Air-Cooled Ice Machine – Up to $1,750

icon  Dry Vacuum Pumps – Up to $125 per 0.5 HP / Maximum of 2 HP

icon  Laminar Flow Restrictors – Up to $10 per Restrictor / Minimum of 10

COMMERCIAL PROGRAMS: 

icon  Water Savings Incentive Program – The Water Savings Incentive Program (WSIP) provides financial incentives for customized water efficiency projects. Contact MNWD’s Water Efficiency Department if you have additional questions at (949) 448-4025. *Customizable Commercial Incentives

icon  Free Landscape Irrigation Survey– A certified landscape irrigation auditor will survey and provide written recommendations for qualifying non-residential properties greater than one acre at no cost. *For landscapes greater than one acre

icon  Public Agency Landscape Program – To encourage agencies that have not already installed water-efficient landscape equipment to do so, SoCal Water$mart offers enhanced incentives paid up-front for public agencies to install water-efficient landscape devices at their facilities and on their grounds.

 

For more information about our commercial rebates and programs visit mnwd.com/commercialrebates.