Fully Operational Water Service

Moulton Niguel remains fully operational to ensure safe and reliable water service.

In-Person Payment Drop-Box:

In-person payments can still be made via the payment drop box located at our office, 26880 Aliso Viejo Pkwy. in Aliso Viejo.

Office Lobby Closed to Public:

Effective March 19, Moulton Niguel’s customer service lobby is closed to the public until further notice.

Phone and Online Customer Support Continues:

Our staff continues to be available by phone at (949) 831-2500 and email at customerservice@mnwd.com. Customers can also still pay their bills online, over the phone, or by mail. View all payment options: mnwd.com/payment.

Community Events Canceled:

Moulton Niguel is canceling its community events, as noted in our events calendar, until further notice. View the events calendar at mnwd.com/events.

Board Meetings Accessible Via Teleconference:

Moulton Niguel Board of Directors meetings will continue. To ensure the safety of everyone, the public is invited to participate through a teleconference line. View the Board agendas at mnwd.com/boardmeetings.

Ongoing Water Quality Testing

Moulton Niguel’s drinking water exceeds all state, federal and Environmental Protection Agency water quality requirements. We conduct approximately 12,000 water quality tests per year that are independently analyzed at state-of-the-art laboratories. According to the Centers for Disease Control and Prevention, the Coronavirus has not been detected in any drinking water systems.

No Reductions in Water

Nearly all of Moulton Niguel’s drinking water is supplied by the Metropolitan Water District and is imported into our region. There have been no reductions in water supplies as a result of the Coronavirus.

Emergency Water Supply

Over the last decade, our District has invested significant resources to increase our water storage capacity. In the unlikely event of a major outage, we now have an emergency water supply for our community to last nearly four weeks.

Emergency Response Plan

Moulton Niguel maintains an emergency response plan, routinely practices emergency protocols, and trains all staff to handle any possible disruptions in service that may arise.