It takes a dedicated team of skilled employees to ensure a reliable supply every time you turn on the tap. Read below to see how it happens.
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Crews Working in the Street to Fix Vital Infrastructure
Every day, Moulton Niguel Water District is working to maintain water and wastewater infrastructure to provide great service throughout our service area... Learn more.
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Key Project to Improve Sewer System Reliability
MNWD recently completed a significant rehabilitation of a key segment of sewer pipe within a residential community along Niguel Road, which will ensure continued reliable wastewater service for our customers.... Learn more.
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IT Department Seeks Efficiency through Technology
A dedicated team of IT professionals harnesses the latest technology to the benefit of our customers, overseeing the District’s sophisticated network... Learn more.
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MNWD Fleet Services Crew Kept Water Flowing During Power Outage
The two members of MNWD’s Fleet Services Department may not be as familiar to our customers as the 100 District vehicles they regularly maintain... Learn more.
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Conservation Team Helps Customers Become Water-Efficient
MNWD’s Customer Service Department includes a team of customer service representatives and conservation experts that educate customers about how to use water wisely. Learn more.
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MNWD Recognized for Excellence in Financial Reporting
The MNWD staff works to ensure that your water District remains fiscally sound, resulting in reliable service and low water and sewer rates for all of our customers. Learn more.
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The Roadmap to Reliable Service
MNWD’s Records and Mapping Department keeps track of one of the region’s largest water distribution systems. Learn more.
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MNWD Street Crew Balances Safety
with Speed
The majority of MNWD’s infrastructure is buried beneath the ground, as nearly 1,400 miles of pipe are used to serve customers in five cities across South Orange County. Learn more.
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Purchasing Agent & Warehouse Clerk Save MNWD Time & Money
Our customers see the District’s field crews in their white trucks on a regular basis, but they are supported by a Purchasing Agent and Warehouse Clerk who work together to make sure the field crews have the supplies and equipment they need, so MNWD can deliver on our promise of a safe and reliable water supply. Learn more.
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Accounting Department Stretches Dollars for our Customers
It may seem counterintuitive that the MNWD department that tracks revenues from customer bills actually saves customers money. But in fact, the District’s Accounting Department has saved our customers millions of dollars in recent years. Learn more.
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Customer Service Field Team Serves as District’s Eyes and Ears
MNWD’s Customer Service Field Team is comprised of meter readers, meter technicians, cross connection/backflow inspectors and field representatives that serve as the District’s eyes and ears on the ground, and the primary liaison between MNWD and our customers. Learn more.
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Efficiency Drives MNWD’s Fleet Services Department
MNWD’s Fleet Services Department oversees the task of maintaining the District’s 91 vehicles, 32 emergency generators (which keep water pumping during power outages) and a number of small tractors. Learn more.
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MNWD's Billing Department Puts Customers First
Whether you have a question about your bill or need help with electronic payment, the MNWD billing department is always available to assist you. Learn more.
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Wastewater Collections Dept.: Ensuring Reliable Wastewater Service
The nine members of MNWD’s Wastewater Collections Department work tirelessly to make sure the District’s more than 500 miles of wastewater pipes are free and clear of any blockages. Learn more.
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Customer Service Dept.: Putting Customers First
MNWD’s commitment to customer service is evidenced more than 300 times each day as customers call the District and are greeted by a cheerful, informative member of our staff. Learn more. |
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Distribution Crew: Keeping the Water Flowing
MNWD’s distribution crew transfers water from our regional wholesaler’s supply line to MNWD reservoirs, protecting water quality and maintaining District infrastructure. Learn more. |
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Electrical Dept.: Powering Our Water Supply
The electrical department at MNWD does a lot more than just keep the District’s lights on. Learn more. |